Frequently Asked Questions
Everything you need to know about bringing style to your home.
What is the typical shipping timeframe for furniture items?
Standard shipping usually takes between 5 to 10 business days. For larger furniture pieces requiring white-glove delivery, please allow up to 14 business days for scheduling and assembly.
Do you offer international shipping for home decor?
Currently, we only ship within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for damaged home goods?
If your item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage. We will arrange a free replacement or a full refund immediately.
Are the materials used in your products eco-friendly?
We prioritize sustainability by sourcing FSC-certified wood and recycled textiles for over 70% of our home collection. Check the product specifications for specific material details.
Can I cancel my order after it has been placed?
Orders can be canceled within 12 hours of placement. Once an item has entered the shipping process or has been custom-made, we are unable to cancel the order.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.